How to participate:
① Log in and go to the "Promotions" or "Tournaments" section.
② From the active events list, click the "Join" button on your preferred tournament.
③ Place bets on the designated games — each bet earns you points and updates your position on the leaderboard.
④ When the event ends, top-ranked players win prizes — typically cash bonuses (৳500 to ৳50,000) or free bet credits.
Rewards are credited to your account automatically — no claim required. You can track your leaderboard position in real time.
How it works:
① Log in and go to the "Refer & Earn" section.
② Copy your referral link and share it with a friend.
③ When your friend registers through that link, their account will be linked to yours.
④ Once your friend makes their first deposit, you'll receive ৳200 You'll receive a bonus, and your friend will get a welcome bonus too.
⑤ As long as your friend keeps playing, a share of their bets (usually 0.5%) will be credited to your account as cashback every month.
Bonus credited directly to your 399 vet Credited directly to your wallet and ready to use immediately — no separate claim needed.
Contact Channels:
🟣 Live Chat: Click the chat icon at the bottom right of the website or app — you'll usually get a response within 2 minutes. For urgent matters, this is the fastest option.
📧 Email: support@399vet.biz — general inquiries are answered within 6–12 hours.
📝 Support Ticket: Log in to your account and go to "Help → Submit a Ticket" to provide a detailed description.
If a deposit gets stuck or a withdrawal is delayed, contact live chat — it's the fastest way to get it resolved.
Security layers:
🔒 256-bit SSL encryption: All data from your browser to our servers is encrypted — no one can intercept it in transit.
🛡️ Two-Factor Authentication (2FA): An OTP is sent to your mobile at login. Even if someone knows your password, they still can't get in.
💳 Payment Security: bKash/Nagad transactions are processed directly through the payment gateway — 399 vet No card numbers are stored.
🔍 Fraud Monitoring: If unusual login activity or transactions are detected, your account is automatically locked temporarily.
📋 Privacy Policy: Your information is never sold to third parties. Learn more Privacy Policy See on page.
For a temporary break (cooldown):
Log in and go to "Profile → Responsible Gaming → Cool-down" to set a break of 24 hours, 7 days, or 30 days. You won't be able to log in during this period, but withdrawals will still be available.
For long-term self-exclusion:
Under "Responsible Gaming → Self-Exclusion", you can lock your account for anywhere between 6 months and 5 years. It cannot be reopened before the period ends.
To permanently close your account:
Send an email to support@399vet.biz with the subject "Account Deletion Request". The process will be completed within 48 hours. Make sure to withdraw your balance before submitting the request.
For more details Responsible Gaming View page.
Supported Payment Methods:
📱 bKash: Minimum ৳100, maximum ৳50,000 per transaction.
📱 Nagad: Minimum ৳100, maximum ৳30,000.
📱 Rocket: Minimum ৳200.
🏦 Bank Transfer: Minimum ৳500, no maximum limit.
All deposits are instant — funds typically arrive in your wallet within 30 seconds. There are no deposit fees. Withdrawals are usually processed within 10 to 30 minutes.
How to download on Android:
① On the 399 vet app page Go.
② Tap the "Download Android APK" button.
③ In your phone's settings, enable "Install from unknown sources".
④ Tap the downloaded APK file to install it.
iPhone/iOS:
Search "399 vet" on the App Store, or App Page Go directly via the link.
App benefits: faster loading, push notifications, fingerprint login, and a live score widget. Every feature from the website is available on the app too.